Update on CAGD Epayslip Portal – Improved Affordability, Resolved Issues & Portal Changes
The Controller and Accountant-General’s Department (CAGD) has introduced important updates to its payroll and ePayslip platforms in 2026. Following the rollout of the new Employee Pay Services (EPS) Portal earlier this year, many public sector workers experienced discrepancies in affordability figures between the new and old portals. These inconsistencies affected the processing of loan mandates, as many financial institutions continued to rely on the legacy ePayslip portal.
The latest update addresses these concerns and restores several important services on the old portal.
What’s New in the Latest CAGD ePayslip Portal Update?
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CAGD has released a significant update to the legacy ePayslip portal with the following improvements:
1. Updated Portal Interface
The old ePayslip portal has received a refreshed interface to improve usability while maintaining access to essential payroll-related services.
2. Payslip Section Removed
The payslip section has been completely removed from the legacy portal. This follows the full migration of payslip access to the new Employee Pay Services (EPS) Portal, making the feature redundant on the old platform.
3. Affordability Figures Updated
One of the most important updates is the correction of affordability calculations.
- Affordability figures now reflect the approved 9% salary increment.
- The previous affordability mismatch between the old and new portals has been resolved.
- The locking issue that prevented accurate loan mandate generation has been fixed.
This update is expected to make loan applications and processing much smoother for public sector employees.
4. Key Services Restored
Several important self-service functions have been restored on the legacy portal, including:
- Change of Management Unit
- Name Change Requests
- Complaints and Support Services
Employees can once again submit these requests directly through the portal.
Why This Update Matters
When CAGD launched the new Employee Pay Services Portal, the objective was to modernize payroll services and improve user experience. However, during the transition, many employees reported synchronization issues, particularly regarding affordability figures used by banks and financial institutions for loan processing.
The latest update to the legacy ePayslip portal serves as an important bridge while the new system continues to mature, ensuring that payroll data remains accurate and essential services remain accessible.
What Employees Should Do
If you are a public sector worker, it is advisable to:
- Log in to the legacy ePayslip portal and verify your updated affordability.
- Confirm that your records reflect the 9% salary increment.
- Submit any pending Management Unit or Name Change requests.
- Use the Complaints section to report any remaining discrepancies.
- Continue monitoring both the old ePayslip portal and the new Employee Pay Services Portal if you have active loans or pending payroll or HR requests.
GOG EPayslip Portal Monthly Check: Your Essential Guide to Reviewing Your Payslip -CAGD
The latest CAGD update is a welcome improvement for public sector workers. By correcting affordability calculations, restoring key services, and simplifying the legacy portal, CAGD has addressed many of the concerns raised during the transition to the new Employee Pay Services platform.
Employees are encouraged to regularly check both portals to ensure their payroll information is accurate and up to date.
Keywords: CAGD ePayslip Portal Update 2026, Employee Pay Services Portal, CAGD Affordability Update, 9% Salary Increment Ghana, CAGD Loan Mandate, Ghana Public Sector Payroll, ePayslip Ghana, Controller and Accountant-General’s Department.
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