Addressing the 2025/26 Security Services Recruitment: Insights into the AI-Proctored Aptitude Test
Posted on February, 2026 | By Seekers Staff 01 | Category: News & Current Affairs | Tags: Ghana Recruitment, CSERP, AI Proctoring, Ministry of Interior
As Ghana continues to modernize its public sector recruitment processes, the 2025/26 Centralized E-Recruitment Portal (CSERP) has introduced an innovative online AI-proctored aptitude test for applicants seeking positions in key security agencies, including the Ghana Police Service, Ghana Immigration Service, Ghana Prisons Service, and Ghana National Fire Service. Launched on February 10, 2026, this phase marks a significant shift toward digital efficiency, aiming to streamline enlistment while ensuring fairness and integrity. However, like any new system, it hasn’t been without hiccups. The Ministry of the Interior recently released a comprehensive note addressing applicant-related errors and concerns, congratulating over 80% of Category A applicants (those with NVTI, tradesmen, sportsmen, or other certificates) for successfully completing the test.
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Overview of the CSERP 2025/26 Aptitude Test
The CSERP, managed under the Ministry of the Interior, centralizes recruitment for internal security agencies to promote transparency and reduce fraud. The aptitude test, running from February 10 to February 22, 2026, is fully online and AI-proctored, featuring enhanced security measures like facial recognition, random screenshots, voice/noise monitoring, and violation detection. Applicants must use devices with webcams and microphones no mobile phones allowed, as they could disrupt connectivity or lack full AI support.
The test covers areas such as English Language, Mathematics, Science, General Knowledge, and Logical Reasoning, with a pass mark of 65%. Category A testing wraps up with extensions for some, while Category B (first degree, master’s, professionals, and general duty applicants) follows the original schedule. Results are expected on applicants’ portals after February 23, 2026, following AI screening for malpractices.
Key Concerns and Remedial Actions from the Ministry’s Note
Drawing directly from the extracted text in the provided documents, the Ministry highlights several common issues stemming from applicant actions rather than system flaws. Here’s a detailed summary:
1. Browser-Related Issues
Some applicants see a premature “Test Completed Successfully” prompt without attempting the exam, often due to incompatible setups.
- Remedial Actions:
- Use only desktop/laptop computers with Google Chrome installed.
- Enable JavaScript, allow third-party cookies, and clear all cookies/cache.
- Affected applicants received SMS notifications to retake the test from February 13 to 15, 2026. This extension applies only to Category A and doesn’t impact Category B timelines.
An example screenshot in the documents shows the “Test Completed Successfully” page with a “Back” button, urging users to check results later.
2. Facial Recognition and Authentication Problems
The AI system enforces strict remote supervision to prevent cheating, flagging any loss of facial alignment as potential disruption.
- Remedial Actions:
- Maintain head and body alignment as authenticated during enrollment.
- Brief off-screen glances (up to 20 seconds per question) are allowed for calculations, but the screen freezes otherwise, unfreezing upon realignment.
- Random screenshots during off-screen moments will be reviewed before results publication.
- Avoid opening extra tabs or copying questions violations are detected and could lead to disqualification.
3. Biometric Facial Scan Mismatches
Many applicants fail enrollment due to uploading inappropriate photos (wrong dimension, poor quality, or not facing the camera).
- Remedial Actions:
- Log into the portal and upload a new passport photo: 530 x 413 pixels, on red or white background, in JPEG or PNG format.
- After upload, click “Start Test” to proceed.
- All affected users can retake after compliance.
Sample cases in the documents illustrate failures: one applicant uploaded a side-profile photo looking left, another a full-body image not centered on the face, and a third a distant full-size picture missing the biometric scan region. Such uploads prevent verification against live images.
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4. Use of Mobile Devices
Mobiles are banned to avoid call disruptions and ensure compatibility with AI tools.
- Remedial Action: Switch to laptops/desktops with stable power (e.g., UPS).
5. Sharing Supposed Exam Questions on Social Media
Unauthorized TikTok accounts and others are falsely offering “guidance” or solutions.
- Clarification: The Ministry authorizes only official media from recruiting agencies or partner TrybeNet Limited. Ignore unofficial sources to avoid misinformation.
6. Publication of Results
The AI will analyze all data (screenshots, audio) to declare verdicts.
- Timeline: Available on portals after February 23, 2026.
For unresolved issues, contact agency teams:
- Ghana Police Service: 0299208948 / 0299208928
- Ghana Immigration Service: 0299340089 / 0291502173
- Ghana Prisons Service: 0291914115 / 0291914101
- Ghana National Fire Service: 0545083088 / 0545083064
These details align with official postings on agency websites and social media.
Updates and Broader Context from Recent Searches
Deep dives into online sources reveal the test’s rollout has been largely smooth, with the Minister commending its orderliness during inspections. However, extensions for retakes were necessary due to technical glitches, and applicants are warned against scams. The Ghana Immigration Service, for instance, has shared aptitude test guides and addressed queries via videos, emphasizing AI’s role in detecting malpractices.
Notably, height disqualifications from earlier phases (like body inspections) continue to spark debate, though not directly tied to the aptitude test. The process builds on digital reforms for transparency, with next steps including medicals for passers.
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