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Unpacking the Viral CAGD Validation Message: Fact or Fiction?

A message has been circulating widely on social media and messaging platforms , sparking outrage and confusion among public sector workers.

The message claims that the Controller and Accountant General’s Department (CAGD) has begun validation for October 2025 salaries, and that staff without uploaded passport pictures on the e-payslip portal will not be paid.

It urges workers to check their status on the portal and contact HR to upload photos if needed. However, questions have arisen about its authenticity, with many calling it an unofficial or misleading alert.

In this blog post, we’ll dive into the details of the message, verify its truthfulness based on available information, explore what people are saying, and provide practical advice for affected workers.

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The Circulating Message: What Does It Say?

The message, often shared as a “CAGD UPDATE,” reads something like this (with minor corrections for clarity from the original typo-filled version):

CAGD UPDATE VALIDATION for OCTOBER has begun. STAFF without PASSPORT PICTURES on your E-PAYSLIP PORTAL will not be paid this month. This situation means you are UNVALIDATED as seen on the E-PAYSLIP PORTAL. Kindly see your HR to upload your PICTURE onto the E-PAYSLIP PORTAL if you haven’t done so. If you don’t know whether you have a picture there or not, login to https://www.gogpayslip.com/index.php?action=login to check.

When you login, open the AFFORDABILITY SECTION to check if your picture is validated. Thank you!

This alert has reportedly led to numerous inquiries and concerns, with workers worried about delayed or withheld payments.

It’s been described as trending, with public outrage over the sudden requirement and potential punitive measures.

But is this an official communication from CAGD, or something else entirely?

Is the Message True? A Fact-Check

To assess the validity of this message, we turned to official sources, recent news, validators, Some officials, and social media discussions.

Here’s what we found:

Official CAGD Stance and Payroll Processes

The CAGD is responsible for managing payroll for Ghana’s public sector, including validation processes to ensure accuracy and prevent fraud. The e-payslip portal is a legitimate tool for workers to access payslips, but it requires login credentials, and public notices are typically issued through official channels like the CAGD website.

No Official Announcement Matching the Message: A review of the CAGD’s official website, Letter and recent announcements shows no specific update about October 2025 validation tied to passport pictures or threats of non-payment.

The last information features older press releases, such as one on salary validation through the Electronic Salary Payment Voucher (E-SPV) system, which emphasizes the need for heads of departments to validate employee data.

However, this is a standard ongoing process, not a new “October validation” initiative.

Recent salary payment schedules for 2025, including October (expected around the 23rd), have been announced without mentioning photo requirements as a barrier to payment.

Photo Requirements in the System: There is some truth to the need for photos in the e-payslip system.

The portal does include a section for employee profiles, and uploading a passport-style photo is part of the validation process for certain features, like generating a GoG Staff ID.

Guidelines includes photos should be on a white background and meet specific size requirements.

Workers who haven’t uploaded or validated their photos may face restrictions, such as inability to generate mandates or access full portal features. However, this isn’t a new rule—it’s been in place to enhance security and biometric verification. Punitive measures exist for non-compliance, but the circulating message exaggerates the immediacy, claiming outright non-payment for October, which isn’t supported by official statements.

Evidence of Fakeness: Searches for “CAGD fake message” or similar terms reveal patterns of misinformation, including fake national ID scams and unauthorized payroll alerts.

The message’s impromptu nature, lack of official branding, and errors (e.g., “AFFORDABILITY SECTION” might refer to a misnamed “Affidavit” or “Profile” section) suggest it’s not from CAGD.

Validators (HR or department heads) are indeed supposed to relay official info, but this appears to be a grassroots or misleading share, possibly amplified through WhatsApp groups rather than official channels.

In summary, the message is not official and should be disregarded as a directive. While photo validation is a real requirement, there’s no evidence of an active “October validation” drive that would halt payments en masse. CAGD typically communicates via their website, press releases, or verified social media, Official Letter—not viral forwards.

Advice for Public Sector Workers: What Should You Do?

Even if the message is unofficial, it’s a good reminder to stay proactive with your payroll validation. Here’s a step-by-step guide:

Check Your e-Payslip Portal: Log in at https://www.gogpayslip.com/. Review your profile for a validated photo. If missing, contact your HR or validator to upload one (passport-style, white background).
Correct Errors: If your photo is outdated or incorrect, request an update through official channels to avoid issues like mandate generation blocks.
Monitor Official Communications: Always rely on CAGD’s website, emails from your department, or verified announcements. Ignore unverified forwards.
Prepare for Payments: October salaries are slated for around the 23rd, per recent schedules. If you’re validated, payments should proceed normally.
Report Concerns: If you suspect fraud or misinformation, contact CAGD directly via their helpline or website feedback.

By validating your details now, you can avoid real punitive measures that exist in the system, even without the hype of this message.

Stay Informed, Avoid Panic

The viral CAGD message appears to be a mix of fact and fiction—rooted in genuine validation requirements but twisted into an unofficial scare tactic. With no backing from official sources and minimal online buzz, it’s best to treat it as misinformation.

In an era of rampant rumors, verifying facts is key to avoiding unnecessary stress. If new developments arise, check back for updates—knowledge is your best defense against payroll pitfalls.

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